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Frequently Asked Questions

Find all the answers you need

I owe money on another vehicle - can I buy another?

Our on site sales team will help you all the way. They will find out how much you owe, make arrangements to repay the balance and finance your next purchase.

What are your opening hours?

We are open on the following days and times:

SALES

Monday: 08:30-19:00

Tuesday: 08:30-19:00

Wednesday: 08:30-19:00

Thursday: 08:30-19:00

Friday: 08:30-19:00

Saturday: 09:00-18:00

Sunday: 10:00-16:00

AFTERSALES

Monday: 08:00-18:00

Tuesday: 08:00-18:00

Wednesday: 08:00-18:00

Thursday: 08:00-18:00

Friday: 08:00-18:00

Saturday: 08:00-12:30

Sunday: Closed

Why should I buy a car from the Hendy Car & Van Store?

We have developed 4 strong reasons to buy from Hendy Car & Van Store:

12-month RAC Approved Warranty

RAC 82-point Approved Vehicle Preparation Standard

No Admin Fees

14-day No-quibble Money-back Guarantee



Find out more here

Can I buy an extended warranty on my used car or used van?

Yes you can. You can choose from a one year (12 month) warranty for £349, a two year (24 month) for £449 or a three year (36 month) warranty for £749. Please contact us for full details of the warranties. We cannot offer this warranty to taxi's or driving school cars.

What used cars and vans do you stock?

At the Hendy Car & Van Store, we have a large range of different manufacturer's used vehicles. These include:

Audi

BMW

Chevrolet

Citroen

Fiat

Ford

Honda

Hyundai

Kia

Mercedes-Benz

Mitsubishi

Nissan

Peugeot

Renault

SEAT

Skoda

Suzuki

Toyota

Vauxhall

Volkswagen

Volvo

New stock is arriving every day so if you can't find what you are looking for, please do not hesitate to contact us.

How can I pay for my new vehicle?

You can pay by whichever method suits you best. We have facilities with major lenders to secure some very competitive rates on finance. We will also accept Cash and Debit/Credit cards. (A fee may apply for credit card transactions) If you are unsure please call us first and we will explain all the options for you.

Visit our Finance page to find out more about the finance options we offer.

Can I drive away the same day?

Yes. A large number of our customers drive away the same day and normally within a couple of hours of arriving. If you wish to take advantage of this facility, please remember to bring the following with you:

Driving licence

Two documents as proof of your address (dated within the last 3 months)

If you're planning on part exchanging your old vehicle, you'll also need to bring along:

Vehicle log book (V5C)

MOT certificate

Service history

Insurance policy

Spare keys

Details of any existing finance agreement

Do I need a deposit?

No, you don't need a deposit. Depending on the funding method you choose will depend if a deposit is required or not. In some cases we can use your part exchange as a deposit.

Expert advice when you need it

Contact us

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